We perform learning assessments that determine the skill and knowledge areas in which the organization’s leaders can improve to become even more effective. Based on the results of the assessment, we tailor a training program, which we offer to the leaders in the organization.
This creates learning beyond a single individual thereby building a leadership group that can instill new knowledge and behaviors across the company.
TEAM BUILDING IN "REAL TIME"
We offer an approach that integrates individual and group behavioral learning while simultaneously working on real organizational issues and problems. Our goal is to provide a learning forum where people resolve real challenges facing their intact team while practicing new, useful and productive behaviors.
With cross-functional and project teams, we work with the cross-functional leaders and project managers to clarify decision-making authority and expectations. We assist all members in gaining clarity about roles, responsibilities and accountabilities. Groups are assisted in quickly identifying issues and items needing focus. A tracking system is used to monitor progress, performance and outcomes.
WORK CULTURE ASSESSMENTS
A work culture environment is defined as the conscious and unconscious patterns of shared values and beliefs that over time produce behavioral norms that bind an organization together. We base our work on the knowledge that each organization has evolved differently given its history, critical events and current issues. Due to these events the organization as a whole has its own set of unique beliefs and assumptions that now organize its current ways of operating.
Our work culture assessments are used to inform a purchasing company's leadership about an acquired work site’s unique work culture environment. This informed approach provides the acquiring management with insights and recommendations to guide its behavior and focus its attention.
CUSTOM MEETING DESIGN AND FACILITATION
We tailor sessions to encourage leaders and participants to fully explore and deal with tough issues and tight time frames. We collaborate with the leader to identify desired meeting outcomes, which will promote clarity, involvement, participation, commitment and follow-through. Meeting designs are highly interactive and are facilitated to achieve the leader’s targeted outcomes while fully engaging the participation and commitment of all players.
CONFLICT RESOLUTION
During transition and change we know that conflict and confusion can reign. Our job is to be available to provide neutral third party conflict resolution formats and forums. We build safe forums where conflicted individuals and groups can voice their concerns in specific, clear and productive ways. Outcomes include action planning for follow through and follow-up by the involved parties with appropriate levels of monitoring by the leadership to reinforce accountability and success.
INTERNAL RESOURCE CAPACITY BUILDING
We help our clients to learn and deliver services that we at TFG offer. This allows our clients not to rely on external expertise beyond what is truly needed. Individual contributors are selected and sponsored by the leadership and then trained to design and facilitate meetings, provide third-party conflict resolution facilitation, coach leaders (and followers), facilitate transition meetings and keep abreast of progress and impediments in important change initiatives.
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| EDUCATION AND SKILL BUILDING
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Change Management Training
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Conflict Management Training
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Third Party Conflict Resolution Skills
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Leadership Training
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Internal Change Agent/Consultant Development
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Supervisor Training
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TEMPORARY 'IN-HOUSE' ORGANIZATION DEVELOPMENT SPECIALIST
We offer a consultant who would spend time on site to provide as needed: |
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In-the-moment coaching |
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Meeting facilitation |
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Third party conflict resolution and conflict management training |
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Facilitation of clear communication and connection up,down and across the organization |
